Customer Services Advisor
£19k – £22k
Based in Greenhithe
Available immediately

My client based in Greenhithe is seeking an enthusiastic and motivated Customer Services Advisor to join their busy team in a fast-paced environment.

Duties Include:

  • Answer incoming telephone calls, dealing with all enquiries and orders from customers
  • Take orders and place onto an in-house computer system.
  • Process any orders received by fax
  • Answer customer queries, including; checking stock availability and delivery dates, delayed orders and damaged items
  • Handle and resolve any customer complaints
  • Upselling of products to customers
  • Contacting customers with new promotions.

The successful candidate will have proven experience within a similar role.
You will be a motivated individual who is a quick learner as there is a large product base to learn, ideally you will have some knowledge of the building industry products however this is not essential.

You will have an excellent telephone manner and customer service skills.

If you feel that you have the relevant skills and experience please apply today.